OUR BIGGEST INVESTMENT: TRAINING BETTER SECURITY OFFICERS
At Star Protection & Patrol, we believe quality security starts with quality training. Our team receives professional, hands-on instruction across key areas to ensure readiness, professionalism, and safety in every role.
Pre-Assignment Training
All officers must complete an 8-hour certified course covering the fundamentals of private security. Topics include legal authority, emergency response, professionalism, communication, report writing, customer service, and proper uniform standards — ensuring every officer is fully prepared before beginning duty.
Post Orders
Our detailed post orders are the backbone of effective site-specific training. Developed through thorough walkthroughs with building management, these customized guidelines outline every aspect of a post — from patrol procedures and emergency protocols to equipment use and performance expectations. Officers are trained using this documentation to ensure they’re prepared, consistent, and confident in any situation.
Field Training
All Star officers complete a minimum of 16 hours of field training, tailored to the complexity of their assigned post and client-specific needs. Guided by a detailed checklist, our Field Training Officers provide structured, hands-on instruction covering everything from site orientation and emergency protocols to customer service, equipment use, and real-world scenarios — ensuring every officer is confident, competent, and prepared from day one.
Specialized Training
At Star Protection & Patrol, we offer advanced, multi-phase specialized training to prepare our officers for high-risk and emergency scenarios:
- Module 1: Basic life-saving skills, including Cardio-Cerebral Resuscitation (CCR), AED use, and modified first aid.
- Module 2: Defensive tactics and enforcement procedures such as arrest techniques, self-defense, baton use, and vehicle contact protocols.
- Module 3: Advanced response training, including firearms certification, Taser use, and rapid deployment for active shooter situations.
Each module builds on the last, ensuring our officers are fully equipped to protect and respond with confidence, professionalism, and care
Public Safety Academy
Our Public Safety Academy offers a structured, multi-level training program designed to build knowledgeable, confident, and professional security officers.
- Level 1 focuses on applicant screening, foundational training, and communication skills.
- Level 2 introduces core security responsibilities, including patrol procedures, legal knowledge, report writing, and client relations.
- Level 3 delivers advanced instruction in criminal law, arrests, threat response, crowd control, and crime scene awareness.
- Level 4 prepares officers for Professional Security Officer status, covering topics like self-defense, CPR, first aid, fire safety, and managing high-stress or crisis situations.
All officers also complete STAR Classroom Training, an 8-hour in-service course that reinforces essential skills such as emergency response, legal authority, defensive driving, de-escalation, and fire/life safety protocols.
This comprehensive training path ensures every officer is well-prepared, legally compliant, and capable of responding effectively to real-world scenarios.
Annual Refresher Courses
To maintain the highest standards of performance and compliance, all Star Protection & Patrol security officers complete 8 hours of annual in-service training. Topics include anti-harassment, diversity awareness, legal updates, self-defense tactics, and site-specific procedures.
Armed officers complete an additional 8 hours of training focused on firearms qualification and updated use-of-force protocols, ensuring continued readiness and accountability in the field.
Interested in joining our team of security professionals?
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